Frequently Asked Questions
Why start with the why?
Because people do things better when they know why they are doing them. This is about seeing their value as a manager, but it's also about giving them a solid understanding of what underpins the techniques.
Take performance management. Many managers hold of managing for fear of it 'going legal' And, yet, the legal framework encourages good quality conversations. Take the fear factor away by explaining that - and managers embrace the what and the how.
How we chunk up the 'what'
If I say 'difficult conversation' to you - what comes to mind? Will it be the same for everyone - not necessarily.
and how do we go about the 'how'?
Tried and tested techniques.